Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 3 - 5 business days
  • Europe : 7 - 10 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

Can I create a custom gift set from different products?

Yes! We can work together to choose which products will be best for the gift set you are looking to create.

Do product recipes ever change?

Yes, sometimes. Occasionally I will add an additional ingredient that I feel will improve the quality of the product. Any changes or additions to the product recipe will be edited in the product description.

Custom and personalized orders

Depending on the availability of ingredients, I may have to substitute a certain ingredient in a product recipe with something that I have in stock. If this happens with a product that you order, I will be sure to let you know about the substitution to ensure you are ok with it. The quality of the product will not be effected by the swapping/replacement of one ingredient.

Why is a preservative used in some of the products?

Some products I make contain Distilled Water, Deionized Water, or other water based ingredients. Where there is water, there is the potential for bacteria and mold to grow. Instead of risking this from happening, we use two different preservatives. One is an all-natural, non-toxic preservative that is accepted by ECOcert as an ingredient in certified organic cosmetics. The other is Optiphen Plus, a unique paraben-free and formaldehyde-free liquid preservative system which consists of Phenoxyethanol in an emollient base of Caprylyl Glycol.

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